Customer Service

Excellent customer service is a key mission at Pivot™, Inc. We strive to outperform our clients’ expectations through superior product support and the building of strong partnerships. Our goal is to consistently offer an exceptional customer experience.

Our Perspective on Feedback

Pivot™, Inc. takes great pride in extending superior customer service. We welcome any feedback regarding the customer service experience, and look forward to partnering with you to make Pivot 360™/IMTRADER® a valuable resource for your company.

Contact Support

Support Line: (866) 947.9097
International: (617) 475.3171
Pivot™ Customer Service Team (email or IM):
Tim Knauf, Manager of Customer Service:

Thank you for your business.